Carpet Care & Maintenance

You may have invested a good deal of money into your carpet. Whether you have or not, you want it to look its best and last as long as possible. Following these few simple steps can really aid in keeping up the life and look of your carpet.
• Frequent Vacuuming
• Using Door Mats
• Immediate Spot Treatment
• Professional Cleaning

First of all, frequent vacuuming is the key to good-looking carpet. This is especially helpful in high traffic areas because it keeps the dirt from working itself down into the carpet. Placing mats at entrances can help reduce the amount of dirt that is tracked inside onto the carpet.

Cleaning up spills immediately after they happen is also very important. You can use the Spot Treatment guide that we have provided to assist you in getting out stains. If you are unsuccessful after using our tips, be sure to call us right away! The best chance of getting out a stain lies in the first 48 hours of its occurrence.

Our third suggestion is to have your carpets cleaned by a carpet care professional every 6-12 months depending on several factors including children, pets, smoking and general soiling

Professional Cleaning Tips

Carpet Cleaning Tips & Helpful Hints

Soils are removed most easily when they are dry!

  • 79% of soil present in carpet is dry particulate soil
  • This is why using a Pile Brush before extracting or bonnet cleaning is so important

Hot water is an extremely valuable tool in carpet cleaning!

  • Cleaning power is doubled for every 17-degree increase in water temperature over 118 degrees.

A rinsing agent is a very effective tool with regards to carpet cleaning!

  • It neutralizes the high pH of most cleaning chemicals
  • It removes chemical residues to prevent rapid re-soiling
  • Studies show that a hand water rinse only removes 15% of residues. Soft water rinse removes up to 60% of residues while a rinsing agent removes 90% or more of chemical residues left in carpet.

Spot Identification

The best way to identify an unknown carpet stain is to mist warm water onto the stain and cover with a Styrofoam cup. Let stand for approximately 30 seconds, and then simply remove the cup. An odor from the staining material should be detected in the cup!

100% Clean Carpet Guarantee

We guarantee that we will meet or exceed the cleaning expectations set by our technicians on the pre-inspection. This guarantee applies to all services that we perform.
Upon completion of the services, our technicians will guide you through a post-inspection of the work performed in your home. If the work has not met or exceeded the expectations set, there will be NO CHARGE for the services.

In addition, for a period of thirty days after the work is performed, we will return and re-clean at no additional charge if any service was not performed to your expectations. Our goal is to turn all of our cleaning appointments into long-term valued clients that feel so confident in our professionalism and value that they freely refer their friends and family to Beckett’s.

Offers that are too good to be True…..Probably are!

Tactic #1:  Unbelievably Low Price   

To some degree, all of us are attracted by low price because we want to work within a budget. But some carpet cleaners use price as a bait for their false and misleading advertising. They offer a cheap price -- usually between $5.95 and $9.95 per room -- and then, once they are in your home, they pressure you into buying "add-ons."

Tactic #2:  Bait and Switch - Dual Process Carpet Cleaning    

Today a lot of carpet cleaning services describe their service as a process of shampooing or heavy preconditioning, followed with hot water extraction cleaning. Unfortunately, unethical carpet cleaners offer "dual process" as a bait-and-switch technique. Here's how it's done: First, they "bait" you with a basic cleaning (single process) at an unbelievably low price. Then, when you call, they try to "switch" you to more expensive dual process cleaning. If you don't fall for their switch and choose their basic service, you'll likely receive poor workmanship using little or no product (detergent and/or solvents), and they will not guarantee their work. 

Tactic #3:  Unsupported Claims "This Cleaning Method is the Best"

You'll read this in almost every ad. You'll hear this from virtually every carpet cleaner. Remember this: The method that's best for you is the method that achieves your goal. If you want a method that cleans the deep down soil in the carpet, then a method that top cleans only would not be best for you. So before you choose a carpet cleaner, identify your objectives. Then select the method that best reaches those objectives.

Six costly misconceptions about carpet cleaning

Misconception #1:  You Should Wait as Long as Possible before Cleaning Your Carpet.

False. Dirt is an abrasive -- like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibers. This cuts your carpet, just as if you had used a knife. This cutting causes your carpet to wear out faster. A dirty carpet will not last as long as a clean carpet. And while vacuuming helps, it's simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.

Misconception #2: The Only Reason to Clean Carpet is to Remove Soil / Dirt.

False. As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust and hundreds of other chemicals. When you come into your home, you carry those pollens, bacteria and chemicals in your hair, on your skin, clothing and shoes. Not surprisingly, these chemicals and toxins can wind up in your carpet.

Misconception #3: One Method of Carpet Cleaning is as Good as Another.

We are often asked, "What works better - "dry" or "steam" cleaning?"  The answer is it all depends on the most important thing; the cleaner who is doing the cleaning.  The method is secondary.  If you or someone you know was unhappy with a carpet cleaning job, chances are the technician did a poor job or chose the wrong method, rather than the method being ineffective.  All methods work great when done correctly and used for the appropriate situation.  It is a fact that no carpet cleaning system can meet all the requirements of every carpet or of every client; therefore, Beckett’s Carpet Cleaning offers dry carpet cleaning and “Steam” hot water extraction carpet cleaning for our customers.  Depending on the situation, we will use steam cleaning, dry cleaning or both in order to get the results you require. Beckett's also features other types of cleaning techniques however experience shows the remaining methods are not as effective as the leading two.

Misconception #4: Having the Right Equipment is All a Company Needs to Clean Your Carpets Properly.

Many companies own the right equipment but a large number of employees don't know how to use it. You probably know someone who bought the newest computer on the market but didn't learn how to use it for a year or more. The same is true with carpet cleaning machines. The company may own good equipment, but the employees may not know how to use it correctly. This is why it's important that you choose your carpet cleaner carefully.

Misconception #5: The Company that Offers the Lowest Price is the Company You Should Hire.

Maybe -- but not always. Here are two important points to consider.

Point #1:
The price you see offered may not be for the services you want performed.

Before you select a company, decide what you want to accomplish. If you want the carpet cleaner to remove only some of the dirt, you can choose from hundreds of companies that use small shampooers or other cleaning methods. Or, you can even rent a machine at the grocery store and do the job yourself.

Point #2: The price you see advertised is probably not the price you will pay.

Many homeowners have learned that the low price they saw advertised was not the amount they were charged.

And if you've ever hired a carpet cleaner, you too may have been the victim of false or misleading advertising. You probably learned the hard way that some carpet cleaners offer a cheap price -- usually between $5.95 and $9.95 per room -- and then pressure you into paying a lot more once they get inside your home. Some of them may even break the law by using illegal bait and switch tactics.

As in all businesses and professions, the carpet cleaning industry has its share of bad apples. I take no pleasure in telling you this, but some are unethical -- and sadly, a few are dishonest. By their misleading advertising and false promises, they cast a dark shadow on our entire industry.

Then you'll find other carpet cleaners service professionals who work hard to earn your trust and respect. As a way of improving our profession,Beckett's is dedicated to educating the public. The only way you can make an intelligent decision is to have all the facts you need.

Misconception #6: Any Honest Carpet Cleaning Company Should be Able to Give You an Exact Price Quote Over the Telephone.

We wish this were true, but it isn't. Customers often think that if they want to clean four rooms and the price is $9 per room, then the price will be $36. But this isn't always true. First, honest, reputable carpet cleaning companies usually price carpet cleaning by the square foot. So if you'd like Beckett’s to tell you the exact cost of cleaning your carpet, we need to know the exact number of square feet that you want cleaned. To get an accurate measurement, we need to measure the exact size of the carpeted area.

You'll be glad to know that the carpet area to be cleaned is not nearly as great as most people think, For example, if you want your entire home cleaned and your home is 2000 square feet, the amount of carpeting to be cleaned might be only 900-1000 square feet. This is because most home measurements are outdoor measurements. Plus we deduct the area taken up by walls, room dividers and the like. The result is that the actual area to be cleaned is usually only about 60% of the square footage of the home.

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